Can some help me with with this problem?

Years ago, I placed my confidence in this company in an effort to save my credit. For years things went smoothly; however, between June 2010-january 2011, I was actually robbed of approximately $3, 000. United Financial Systems was actually deducting payments from my bank account but not applying the payment to my creditor. In the process of all of this, I was receiving harassing calls and letters from my creditor. WHAT HAPPENED TO MY MONEY? I have proof that the company is aware that my money has been stolen; however, they have not given me the common courtesy to inform me that my payments were not being made and the money had been stolen. I expect to be contacted within 10 days by UFS with information that MY MONEY will be refunded to me or my creditor, WITH INTEREST. Otherwise, I WILL NOT HESITATE TO TAKE LEGAL ACTION. I REFUSE TO BE A VICTIM!!!dflava02@gmail.com can someone help me